Crews on call now in New York, NY
- No overtime fees
- Stocked trucks
- Price before work
Tony RussoOwner, on call
Emergency callout (sample)
If it cannot wait, call now
Burst or leaking pipe
Shut off the main valve and call us.
No heat or no hot water
Furnace, boiler or water heater down.
AC dead in a heat wave
We prioritize homes with kids and seniors.
Power out or sparking
Tripping breakers, burning smell, dead outlets.
Storm roof damage
Active leaks and missing shingles tarped fast.
Sewer or drain backup
Overflowing toilets and floor drains.
Smell gas or see smoke? Leave the building and call 911 first, then call us.
(212) 555-0187What we fix
Five trades. One number.
- 01Leaks and pipe repairDripping, bursting or hiding behind a wall. We find it and fix it.Plumbing
- 02Drain cleaningSlow sinks, backed up tubs and main line clogs cleared properly.Plumbing
- 03Water heatersRepair or replace tank and tankless units, same day when possible.Plumbing
- 04Furnace and boiler repairNo heat in winter is an emergency. We bring the parts to fix it.Heating
- 05AC repair and installCentral air, ductless and window-unit hookups kept running all summer.Cooling
- 06Panels and wiringBreaker panel upgrades, new circuits and safety inspections.Electrical
- 07Lighting and outletsFixtures, switches, GFCI outlets and ceiling fans installed neatly.Electrical
- 08Roof repairLeaks, flashing, shingles and gutters fixed before the next storm.Roofing
Licensed and insured team (sample badges)
- Licensed
- Fully insured
- Background checked
- Upfront quotes
How it works
Call. Arrive. Quote. Fixed.
- 1
Call us
A real person answers, asks a few questions and books the soonest arrival window.
- 2
We arrive
A uniformed technician shows up on time with a stocked truck and shoe covers.
- 3
Fixed price quote
You get the full price in writing before any work starts. No surprises.
- 4
Fixed right
We repair it, clean up and test everything with you before we leave.
Family business
I am Tony Russo. When you call, I answer for the crew.
Rapid Response Home Services started with one truck and one rule: show up fast, price it fair, fix it once. My family and I still run it, and every technician on our team follows the same rule.
- Family owned and local to New York, NY
- Technicians trained across several trades (sample)
- We stay until it is fixed and tested
Sample reviews
They called. We showed up.
Pipe burst on a Sunday night and someone was at my door within the hour. Fair price, spotless work.
They quoted the price up front and stuck to it. Furnace was running again before the kids got home.
Showed up on time, explained the problem in plain words and did not try to upsell me. Will call again.
Replaced our old panel and added outlets in the garage. Tidy, careful and finished in a day.
Where we go
All five boroughs and beyond
Trucks are staged across the metro area so the closest one reaches you first. Call to confirm your address.
- Manhattan
- Brooklyn
- Queens
- The Bronx
- Staten Island
- Nassau County
- Westchester
- Yonkers
- White Plains
- New Rochelle
- Jersey City
- Hoboken
Free estimate (sample form)
Not an emergency? Get a free quote.
Tell us what you need and we call you back. For anything urgent, skip the form and call.
Payment options (sample) Cards, checks, cash and flexible financing for bigger jobs. Ask when you call.
FAQ
Quick answers
Do you really answer calls at night and on weekends?
Yes. Emergency calls are answered around the clock, every day of the year. This is sample copy, so confirm your own hours before publishing.
Will I know the price before work begins?
Always. Our technician inspects the problem, gives you a fixed price in writing and only starts after you say yes.
Are your technicians licensed and insured?
Our team is licensed and insured for the work we do. Sample text only: add your real license details when you go live.
How fast can someone get to my home?
Emergency calls get the first open truck. Standard repairs are usually booked for the same day or the next day.
Do you offer financing for bigger jobs?
Yes, flexible payment options are available for larger repairs and replacements. Ask when you call and we will explain the choices.
Which areas do you cover?
We serve all five boroughs and nearby towns in Nassau, Westchester and northern New Jersey. Call to confirm your address.
Do not wait. Water, heat and power problems get worse.
Rapid Response Home Services, New York, NY